CertApple Application Privacy Policy

1. Commitment to personal information security

At CertApple, we're committed to protecting the privacy and security of our users' personal information. We respect your privacy and are transparent about how we collect, use, and safeguard your data when you use the CertApple app. This policy is designed to comply with international data protection regulations, including the EU General Data Protection Regulation (GDPR) and Google's requirements, ensuring your information is always kept secure.

2. Information we collect

When you use our application, we may collect the following types of information to improve our services and ensure the best experience for you:

2.1 Personal Information

We collect personal information when you register for an account, use our services, or contact us. Personal information may include:

• Full name, email address, phone number, and other contact information.
• Other information you provide when transacting or registering for a certificate, such as address, payment method.

2.2 Device and Usage Information

We may collect data about your device and how you use the app, including:

• IP address, device type, internet service provider, operating system version, and Unique Device Identifier (UDID).
• Information about your access history, such as app usage time, pages visited, and actions within the app.

2.3 Cookies and tracking technologies

We use cookies and other tracking technologies to collect information about how you use the application. Cookies help us to:

• Remember your login information, so you don't have to re-enter it each time you visit.
• Better understand user behavior, optimizing the interface and experience.

You can manage or disable cookies in your browser settings, but this may affect some features of the application.

3. How we use your information

We use the information we collect for the following purposes:

3.1 Provide and maintain services

We use your information to operate and provide the services you request, including processing orders, issuing certificates, and providing customer support.

3.2 Improve services and user experience

We analyze data to better understand how users interact with the application, thereby optimizing the interface, enhancing features and performance, and resolving technical errors.

3.3 Communication and notifications

We may send you notifications related to account activity, service updates, or promotional programs. You have the right to opt out of marketing communications at any time by changing your account settings.

3.4 Security protection and fraud prevention

We use your personal information to protect your account and the application from security threats, fraudulent activities, and other illegal acts.

4. Sharing information with third parties

We do not sell, trade, or share your personal information with any third parties, except in the following cases:

4.1 Service Providers

We may share information with trusted partners or service providers who help us provide functions such as payment processing, system maintenance, and technical support. All of these service providers are bound by strict confidentiality agreements and will only use your information for the purpose of providing services.

4.2 Legal Compliance

We may disclose your personal information if required by authorities, courts, or by law. This is only done when there is a legal request or to protect our legitimate rights.

4.3 Business Transfer

In the event of a merger, acquisition, or asset transfer, your personal information may be transferred to a third party. We will notify you of any changes regarding the ownership of your personal information.

5. Storage and data protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. Specifically:

• We use SSL encryption to protect data during transmission.
• Your data is stored on secure servers, and only authorized personnel have access.

5.1 Storage duration

We store your personal data for as long as you use our services. After you stop using our services or request to delete your account, we will delete or anonymize your data, unless legal regulations require us to store it for a longer period.

6. Your rights regarding your personal information

You have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal information we are storing about you.
• Right to Rectification: You may request to correct or update your information if it is inaccurate.
• Right to Erasure: You have the right to ask us to delete your personal data, unless we are legally obligated to retain it.
• Right to Object: You may request that we stop processing your data if you believe the processing is inappropriate.

7. Children's Data Privacy

The CertApple application is not intended for children under the age of 13. We do not knowingly collect information from children below this age. If we discover that data has been collected from a child without parental or guardian consent, we will delete the data immediately.

8. Use of Cookies and Tracking Technologies

We use cookies and other tracking technologies to help improve application performance and optimize your experience. You can disable cookies in your browser settings, but this may affect certain features of the application.

9. Updates and Changes to the Privacy Policy

This privacy policy may be updated regularly to comply with legal regulations and new security requirements. When changes occur, we will notify users via email or through in-app notifications.

10. Contact Us

If you have any questions or concerns about our privacy policy, please contact us through the following channels:

• Email: [email protected]
• Telegram ADMIN: @QTUNUy