GENERAL DATA PROTECTION REGULATION (GDPR)

CertApple.com is committed to protecting users’ privacy and personal data in accordance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and safeguard your personal information when you use our services.

1. Scope of Application

This policy applies to all individuals residing in the European Union (EU) or the European Economic Area (EEA) who use CertApple.com’s services. We comply with the data protection requirements set forth by the GDPR when processing any of your personal information.

2. Information We Collect

We may collect and process the following types of personal data when you use CertApple.com:

• Contact Information: Full name, email address, phone number
• Device Information: UDID, iOS version, device type
• Payment Information: Payment details and transaction history (excluding direct credit card information)
• Technical Information: IP address, browser type, cookies, and information about your access sessions

3. How We Use Your Information

We use your personal data for the following purposes:

• Service Delivery: To issue Apple certificates and ensure your device is properly supported
• Account Management: To process and store personal information for managing your user account
• Communication: To send service updates, notifications, and provide customer support
• Service Analysis and Improvement: To analyze usage data in order to optimize our website and services

4. Your Rights Under the GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
• Right to Erasure: You may request the deletion of your personal data when it is no longer needed for its original purpose.
• Right to Restrict Processing: You can request the restriction of processing your personal data in certain circumstances.
• Right to Data Portability: You have the right to request the transfer of your personal data to another organization.
• Right to Object: You have the right to object to the processing of your data based on specific personal circumstances.

5. Sharing Personal Data

We do not share your personal information with any third parties, except in the following cases:

• Legal Compliance: When required by law or upon official request from government authorities.
• Service Providers: We may share data with service providers who assist in operating our website. These parties are required to comply with our privacy policy and data protection standards.

6. Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When the data is no longer needed, we will delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from loss, unauthorized access, alteration, or destruction. We are committed to maintaining the integrity and security of your data.

8. Use of Cookies

We use cookies to enhance the user experience on our website. Cookies help remember your login details and preferences. You can manage cookies through your browser settings. For more information, please refer to our Cookie Policy.

9. Contact

If you have any questions about our GDPR policy or wish to exercise your rights, please contact us at:

• Email: [email protected]
• Telegram ADMIN: @QTUNUy