SERVICE COMMITMENT

At CertApple.com, we are dedicated to providing our customers with the best possible services related to Apple certificate provisioning. With credibility and professionalism, we commit to:

1. Service Quality

• Genuine Certificates: We provide authentic Apple Developer certificates, issued directly through Apple, ensuring validity and full functionality across all iOS, iPadOS, and macOS devices.
• Multi-device Support: Certificates from CertApple.com are compatible with all Apple devices, including iPhone, iPad, iPod, Mac, and Apple Watch, supporting versions from iOS 7 to iOS 18 and beyond.
• Automated Process: We employ an automated system to ensure the certificate issuance process is fast, accurate, and convenient.

2. Information Security

• Protecting Customer Data: CertApple.com is committed to safeguarding all personal information and data related to customers’ devices. All data is encrypted and protected according to the highest security standards.
• Certificate Protection: Certificates issued by CertApple.com are securely stored and protected to minimize the risk of revocation or unauthorized access.

3. Warranty Policy

• Certificate Warranty: In the event that your certificate is revoked by Apple due to technical issues or reasons originating from our side, CertApple.com guarantees to reissue a new certificate completely free of charge.
• 1-Year Certificate Protection: We offer a 1-year warranty for all certificates. If any issues arise within this period, we will provide free support for reissuance or resolution.

4. Customer Support

• 24/7 Support: The CertApple.com customer support team is available around the clock to assist you. Any inquiries or issues will be responded to and resolved as quickly as possible.
• Multiple Contact Channels: We provide various support channels, including email, Telegram, and ot

5. Refund Policy

• Transparent and Clear: CertApple.com maintains a clear and transparent refund policy. A full refund will be issued if the customer requests cancellation before the certificate is activated.
• Compliance with Apple’s Policies: Once a certificate has been activated and linked to a device’s UDID, we are unable to provide a refund due to Apple’s regulations. Therefore, we strongly encourage customers to verify all information carefully before placing an order.

6. Transaction Transparency

• No Hidden Fees: CertApple.com guarantees that there are no hidden charges during the certificate purchase process. All costs will be clearly disclosed before the customer proceeds with payment.
• Order Status Updates: Customers can track their order status and receive real-time updates on their certificate information.

7. Legal Compliance

CertApple.com is committed to complying with all applicable laws and regulations related to privacy, data security, and service terms of use. We strictly adhere to consumer protection laws, including the General Data Protection Regulation (GDPR) and other relevant legal policies.